FHIHeat: Return Policy

Return Policy

FHIHEAT.com accepts returns for a Full Refund as long it meets the following conditions

  • Products must be returned in original, new and unused condition with all original packaging and accessories and will require a Return Merchandise Authorization (RMA) number. Click here to complete a RMA request online.

    Alternatively, you can contact a FHI HEAT's Customer Service representative at 323.334.2900.

  • Products returned for a refund must be returned within 30 days of receipt. Shipping and Handling fees are nonrefundable, and the customer is responsible for paying the return shipping.

  • Refunds will be issued in the same method as the original method of payment.

  • Products not eligible for return will be returned at your expense if they are not purchased from FHIHeat.com

Click here to complete a RMA request form online